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FAQs

  1. Add items to your cart.
  2. Check out with Shop Pay.
  3. Choose to pay in installments

Pay in 4: Your first payment is due at the time of purchase. The next 3 remaining installments will be automatically charged to your card saved on Shop Pay every 2 weeks. And don't worry, you'll get an email reminder before each payment to keep you in the know. 

Pay monthly: Your first payment is due at the time of purchase. The next 11 remaining installments will be automatically charged to your card saved on Shop Pay monthly. And don't worry, you'll get an email reminder before each payment to keep you in the know. 

What’s more – when you check out with Shop Pay, the delivery emissions from your order are automatically offset for free.

Pay in 4: Pay in full or in 4 interest-free installments for orders between $50 and $999.99 with Shop Pay.

Pay monthly: Pay in 12 interest-free installments for orders between $150 and $17,500 with Shop Pay.

When using Shop Pay installments, checking eligibility has no impact to credit. However, late payments and non-payments may affect your ability to pay with Shop Pay installments in the future.

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments or monthly installments up to 12 months—with 0% APR interest, no hidden or late fees, and checking eligibility has no impact to credit.* (for example, - an $800 purchase can be split into 4 interest-free payments of $200 every 2 weeks.) Your first payment is due when you make your purchase.

You can log in to Shop Pay to view your order history and payment status for orders that are paid in installments with Shop Pay.

The installments option on Shop Pay is available on all major debit and credit cards.

No, there are no late fees if you miss a scheduled payment.

If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated.

If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both. If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business days.

For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.

*Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners:affirm.com/lenders.

Options depend on your purchase amount, and a down payment may be required. State notices to consumershttps://www.affirm.com/licenses."