Shipping / Handling
Shipping is FREE on all regular priced items, as well as exchanges. For returns there is a $6.95 shipping and handling fee per item. Sale items have a $6.95 flat fee for standard shipping within the Continental US per item, returns are $6.95 per item and Exchanges are FREE.
How long does it take to ship my order?
Therafitshoe.com offers free standard ground shipping within the Continental United States on all regular priced orders placed. Actual shipping time is 3-4 business days depending on your location.
We also offer 2 day expedited shipping service for an additional charge. Standard rates apply.
We want you to have the best possible shopping experience. If you are not completely happy with your purchase, just complete our easy self-service return process.
Do you ship to P.O. boxes?
Yes, we do ship to P.O. Boxes within the United States. Please be sure to enter the accurate address for shipment as we are not responsible for lost merchandise.
Do you ship internationally?
Sorry, but at this time we do not currently ship to addresses outside the United States.
Do you replace defective merchandise?
Yes, we accept defective returns as all items we sell are guaranteed against defects in materials and workmanship for a period of 30 days. A defective return includes any unworn item that is in new condition, still contains original tags and is in the original packaging. Returns will not be accepted if the item exhibits any obvious signs or wear or is not in the condition in which it was received.
If you received defective merchandise, please review our return process or contact our friendly Customer Service Representatives by phone at 1-866-393-9291.
How do I return my order beyond 30 days of the purchase date?
At this time, we are unable to accept merchandise for a return or exchange beyond 30 days of the purchase date. We apologize for any inconvenience this may cause.